Why should I read this page?
It is very important.  Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.
When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions.  This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts.
These contract terms and financial guarantees will not apply to any holiday involving any type of flight.  Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday.  Your booking agent will have a copy or alternatively you can request one prior to booking your holiday from Parrys International Tours Ltd.
This Trading Charter applies to all holidays sold from this Website, our Brochure and all subsidiary leaflets as published.

How and when do I make this contract with you?
We welcome you making contact with us in a number of ways.  You can write, phone, e-mail or visit us.  Whichever way you contact us the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking.  We will send you the confirmation of your booking within 7 working days on receipt of all necessary booking and insurance disclaimer forms.  Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors.

How is my holiday money protected?
We subscribe to the Code of Conduct of the Bonded Coach Holidays Group ("BCHG") of the Confederation of Passenger Transport UK.  BCHG requires a bond to be taken out to provide protection for your holiday money in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

BCHG Consumer Guarantee
The Bonded Coach Holiday Group guarantees to bona fide customers that in the event of failure of a bona fide Member, it will:
(1)    Wherever possible, arrange for a holiday or tour to be completed;
(2)    Where failure occurs after a holiday has begun, arrange for customers to be returned by an appropriate means of transport
to their UK area of departure;
(3)    If the holiday or tour cannot be completed as planned, the reimbursement of payments made by the customer to the BCHG Member.

When do I need to pay for my holiday and how much?
At the time of booking you will need to pay a deposit for each person named on the booking.  Your balance is due six weeks prior to departure.  If you book within our balance due period you will need to pay the total holiday cost at the time of your booking.  If you do not pay the outstanding balance for your holiday on or before the date when it is due we may cancel your booking retain your deposit, and you will be required to pay the cancellation charges detailed below.  The date of cancellation will normally be the date you confirm in writing that you intend to cancel or 15 days after the balance due date, whichever comes first.
A deposit of:    £40.00 per person is required for British Tours
        £40.00 per person for all Continental Tours
        £50.00 per person for all London theatre and Edinburgh Tattoo Breaks.
        £150.00 per person for Caribbean Cruises
Applicable insurance should be paid with all deposits together with supplements for front seats.
Where optional items are purchased as part of the tour package these are payable on balance due except where items, such as theatre tickets, have been specifically purchased for you.  In this case the cost will be payable at a separate date notified to you and will not normally be refundable unless we obtain a refund from the supplier we use.

Can you change the price of my holiday after you have issued the booking confirmation?
The price of your holiday is fully guaranteed and will not be subject to any surcharges.

Can I change my holiday arrangements?
After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so.  Any changes must be notified to us in writing and signed by the person who signed the booking form.  If we are able to make the changes an amendment fee of £10.00 per person with a maximum charge of £25.00 per booking will be payable plus any additional charge for the facilities requested.  Any significant alteration after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below.  A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling.

Can I transfer my booking to someone else?
You can transfer your booking to someone else provided you give us reasonable notice.  This person must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than seven days prior to departure.  We will make an administration charge of £25.00 per booking for every transfer we make plus any reasonable additional costs caused by the transfer.  You will remain responsible for ensuring that the holiday is paid for by the balance due date.

How can I cancel my holiday?
You, or any member of your party, may cancel at any time provided that the cancellation is made by the person who signed the booking form and is communicated to us in writing via the office at which you made your original booking.  You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from cancellation.  If you are insured against cancellation you may be able to recover the charges from your insurers.  Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation.  You must also return any tickets or vouchers that you have received.  A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms.

Scale of Cancellation Charges
Period before departure within which written
Cancellation of holiday is received        Amount of cancellation charge as a %
More than 42 days                    Deposit
42-8 days                        50%
7 days - Departure Date                    100%

What happens if you change my holiday?
The arrangements for your holiday will usually have been made many months in advance.  Sometimes changes are unavoidable and we reserve the right to make them.  Most of these changes are likely to be minor and we will do our best to keep you informed.  We will tell you before your booking is confirmed if there have been any changes since the brochure was published.
If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee.  In either case we will pay you compensation according to the scale set out below.
A significant change includes a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on touring holidays).
On all our holidays we reserve the right to use either a Ferry or the Channel Tunnel for the short crossing between England and France.
If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment by you we will offer you the choice of:
    A comparable replacement holiday if available;  or:
    A replacement holiday of lower quality together with a refund of the price difference;  or:
    A full refund of the money you have paid.
When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set, bearing in mind the need to safeguard the holiday arrangements of other customers.
No other claims for compensation or expenses will be considered.
We will pay you compensation for significant changes on the following scale:
Period before departure in which significant change is notified to you or your agent
                Tours of 4 Days or more        Tours of 3 Days or less
                Amount per person            Amount per person
More than 42 days            Nil                Nil
25 to 42 days                £10.00                £5.00
15 to 24 days                £15.00                £7.50    
8 to 14 days                £20.00                £10.00
0 to 7 days                £25.00                £12.50
Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied.  
You are entitled, if appropriate to be compensated by Parrys International Tours Limited for the non-performance of the contract except where:
    The holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing within the period indicated in the description of the holiday; or
    The holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised.  These circumstances include war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures and adverse weather conditions.
Please note that Compensation per full fare paying passenger is granted provided the total holiday cost has been paid by the due date.
If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable arrangements at no extra cost to you.  If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to.  Unless the change is as a result of unusual and unforeseeable circumstances beyond our control (as described above), you will also be entitled to compensation.

What is the extent of your liability?
We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment.  We do not accept responsibility if the failure, death or personal injury is not caused by any fault of ours or of our agents or suppliers or is caused by you or someone not connected with your holiday arrangements; or if the failure, death or personal injury is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided.  Where you, or any member of your party participate in sports or any other activity that involves an element of risk whilst on holiday and this has been arranged completely independently of Parrys International Tours Limited it should be understood that participation is at the individuals own risk and it is their own responsibility to obtain relevant insurance.
For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is twice the price the person affected paid for their holiday (not including insurance premiums and amendment charges).  We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday.
If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability which we may have to pay compensation is limited in line with the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road).  You can get copies of the relevant conventions from us if you ask.  You should also note that these conventions may limit or remove the carrier's liability to you and the amount, which the carrier has to pay you.
If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness.  Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier.  Some of these conditions may limit or remove the relevant transport provider's or other supplier's liability to you.  You can get copies of such conditions from our offices, or the offices of the relevant supplier.

What do I need to do if I have to complain?
If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately.  If they are unable to resolve the problem to your satisfaction you should complete a Holiday Report Form which is available from the driver/representative.  You will be given a copy of this report, which you should keep.  If, on your return from holiday, you remain dissatisfied you should write within 28 days to our Customer Services Department, Parrys International, Landywood Green, Cheslyn Hay, Walsall, WS6 7QX.
In your letter you will need to quote your booking reference number, departure date and enclose the Holiday Report Form which you completed at the time.  If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it.  In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier.
All complaints that are received are thoroughly investigated and customers are kept informed at each stage of the investigation.
Sometimes the investigations can take time when awaiting a response from the Hoteliers.  We can normally agree on an amicable settlement of the few serious complaints we receive, if the complaint is found to be genuine.
Please note that correspondence received between June and September may take us longer to respond to.

If I do not agree with your decision can I request arbitration?
Yes you can.  If we cannot resolve your complaint amicably you may request that the dispute is referred to an independent arbitration scheme established by the Confederation of Passenger Transport UK (CPT).  Full details of this scheme will be provided on request or you can obtain a copy from CPT.  This arbitration scheme provides a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs.  This scheme does not apply to claims for an amount greater than £1500 per person.  There is also a limit of £7500 per booking.  Normally there is a time limit of 9 months from the date of return from your holiday within which to request arbitration but in exceptional circumstances the scheme can be used beyond this date.  This scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

Coach Seating
There is a seating plan of the coach for each holiday, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used.  We therefore reserve the right to alter a coach-seating plan and allocate seats other than those you have booked.
Requests for particular seats can be made on most holidays when booking but because allocations are made on a first come, first served basis you are recommended to book early.  When your booking is confirmed you will be offered the best seats that are available at that time.  If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking.
Front Seats may be reserved, subject to availability, at a supplement (per person) of £2.50 for tours of up to two nights duration, £5.00 for tours of three to five nights duration and £10.00 for tours of more than six nights.
Specific seats will not be allocated on coaches which operate on feeder services between joining points and main holiday departure points.  

Health & Safety on holiday
In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK.  You should therefore exercise greater care for your own protection.  Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet "Health Advice for Travellers" published by the Department of Health.  Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time.  If you are planning to undertake a coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months.  We reserve the right to refuse any booking in the absence of a doctor's certificate confirming that you are fit to travel.  During the journey we will provide comfort stops as frequently as possible.  During these stops you are encouraged to get off the coach and walk around.  Exercise reduces any discomfort which may be caused by periods of immobility.  During the journey you should drink alcohol only in moderation as it leads to dehydration.

Passenger behaviour
We want all our customers to have a happy and carefree holiday.  But you must remember that you are responsible for your behaviour and the effect it may have on others.  If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right, after reasonable consideration, to terminate your contract with us.  If this happens we will have no further obligations or liability to you.  The coach driver/representative, ship's captain, or authorised official of other means of transport is entitled to refuse boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive.  If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale in section [cancellation charges].  If the refusal is one the return journey we have the right to terminate the contract and will have no further obligations or liability to you.

No smoking policy
We operate a strict no smoking policy on all our coaches.  We make frequent comfort stops.  The no smoking policy of other carriers and suppliers will vary and will be supplied on request if you contact Parrys International Tours Limited.

Pets
We do not allow pets to be taken on our holidays.  Registered Assistance Dogs will normally be accommodated on UK holidays but not on overseas holidays.

Pick up point, itineraries, travel documents and passport
You are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point.  We are unable to delay departures, particularly when Coaches are meeting Feeder Services, collecting other Passengers and travelling to connect with Channel Crossings.  
If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of three months after your scheduled date of return.  Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays.  The name on the passport must match the name on the ticket.  If someone in your party changes name after the booking is made you must tell us immediately so that we can issue the ticket in the new name.
Approximately one week prior to departure we will send you or your booking agent all the necessary labels so that you receive them in good time for your holiday.  Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time.  If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement.
Parrys International Tours Limited reserve the right to modify itineraries to conform with requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate.
Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken.  Optional excursions may be booked and paid for in resort but these will not form part of the package booked with us.
Admission fees to buildings etc. are not included in the price of the holiday unless otherwise stated on the relevant brochure page.

What happens if I am delayed?
Your travel insurance may cover you for some delays.  In addition where you are delayed for more than six hours in any one day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals.

Do I need to take out travel insurance?
We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges.  It is not compulsory for our tours within the United Kingdom but it is compulsory for our tours operating outside the United Kingdom.  You do not need to take out our travel insurance but you should have insurance, which is at least as good or better than the insurance we offer.  If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we incur on your behalf which would otherwise have been met by insurers.
If you do not advise us at the time of booking that you do not want our insurance we will automatically add the premiums for our recommended insurance to your holiday price.
If you choose to take our insurance, premiums must be paid with your deposit and are non-refundable.

What assistance will you give me if things go wrong when it is not your fault?
If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance.  Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.  Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves.  We limit the cost of our assistance to you and any member of your party to £5000 per party.

Special needs
Unfortunately, many hotels overseas do not provide adequate facilities for guests with mobility problems or who suffer from other disabilities.  But whether you are planning a holiday overseas or in the UK, please notify us before you book if you or any member of your party has special needs or suffers from any disability.
We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible.  If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions on boarding and travelling on the coach or other means of transport you must let us know in advance.  Not all the holidays in this brochure may be suitable for you.  We want you to enjoy your holiday and will try to help you select an appropriate trip.  If you require advice or further information either you or your booking agent should contact our Reservations Staff.
There is limited availability for wheelchairs.  Request for carriage must be made at the time of reservation and on your Booking Form.  Normally we are unable to carry Electric Wheelchairs or Scooters.

Special Requests
If you have a special request, we will do our best to help but, save as set out below, we cannot guarantee that it will be fulfilled.  Please inform your travel agent or us (if you are booking direct) of your request before you make your booking and ensure that you provide as much detail as possible.  If fulfilment of your special request is vital to your holiday, it must be specifically agreed with us before or at the time when you make your booking.  We will comply with any special request which has been specifically agreed.  General confirmation that a special request has been noted or passed on to our supplier is not confirmation that your request will be met.  All special requests are subject to availability unless and until they are specifically confirmed by us.  If fulfilment of your special request incurs any additional costs, we will either invoice this prior to your departure or inform you that it will have to be paid locally.
If your special request relates to a special diet, please tell us before booking or as soon as you are medically advised and send us a copy of the diet.  We will contact the hotel or hotels on your holiday but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so unless we have specifically confirmed to you that a special diet will be catered for.  Where we think that a hotel is unlikely to be able to cope with a special diet we will tell you prior to issuing a booking confirmation so that you can exercise your right to cancel without charge.

Single Occupancy
Single occupancy of rooms/cabins when available may be subject to a supplementary charge and this will be shown on the brochure page or will be available on request.

Entertainment
Some of our hotels arrange additional entertainment.  Where this is part of the holiday details are given on the respective brochure page.  Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed.  Entertainment may be withdrawn if there is a lack of demand or for operational reasons.

Data Protection Act
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper measures are in place to protect your information.  We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies, etc.  The information may also be supplied to security and credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.  Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.  We will not, however, pass information on to any person not responsible for part of your travel arrangements.  This applies to any sensitive information that you give us such as details of any disabilities or dietary/religious requirements.  If we cannot pass this information to relevant suppliers, whether in the EEA or not, we cannot provide your booking.  In making this booking, you consent to this information being passed on to the relevant persons.  Please note that where information is held by your travel agent, this is subject to your agent's own data protection policy.  Your data controller is the Reservations Manager.  You are entitled to a copy of the information held by us.  If you would like to see this, please contact us.  We retain your full contact details and other information in secure files and electronic storage facilities.  We may use this information to contact you by mail, telephone or electronic means.  We will provide you with the details of other goods and services including those of selected third parties.  If you do not wish to receive further information about products and services please write to the data controller - The Reservations Manager.
All correspondence should be addressed to Parrys International or Customer Services and never to individuals.

COACHES
All our fleet of tour coaches have telephone communication.  Seat belts are fitted to all seats and our music is licensed by the Performing Rights Society.  We reserve the right to sub-contract coaches at any time and the specification and facilities may differ to that detailed in this Brochure.  When operating low loaded tours it may be necessary to use smaller vehicles.  

PORTERAGE
Please note that porterage at hotels is not included.  You may however ask your driver for assistance.

DRIVER AND COURIER
Gratuities are not included for your driver and courier.  We feel that you would rather deal with this personally, but for good service we would suggest £1 per day from each passenger for each member of your crew.

LUGGAGE
For maximum clothing protection we recommend moulded suitcases.  Please pack a separate bag for overnight stops.  Your attention is drawn to our limited luggage space.  We suggest one large suitcase between two, or two small suitcases plus one small overnight bag.  Remember, our Driver has to lift luggage by Hand.  Therefore only a maximum weight of 18 kilograms per case will be allowed.  You must attach issued Luggage Labels to all items.  Should you bring over this amount of Luggage, we cannot be held liable should there not be enough room on the Coach.  
It is the Client's responsibility to ensure that luggage is loaded onto all coaches.  All baggage and personal items are carried at the owner's risk.  Never leave luggage unattended.  

PERSONAL ITEMS
Please leave any valuables in a safe-deposit box in the hotel, including cash and travellers cheques.  Such items are not covered by insurance if stolen from hotel bedrooms.  We do not accept liability for any personal items left at the hotel.

THEATRE TICKET ALLOCATION
Passengers should note that we have no direct control over theatre ticket allocation.  Theatre seating cannot be pre-selected or guaranteed.  Therefore on odd occasions ticket allocation may require parties to be split in the theatre.

MEALS
British tours:  We offer a choice menu on all British tours - English cooked breakfast is included and evening meals are normally buffet style or table d'hote with tea or coffee served afterwards unless stated otherwise.
European tours: Breakfast is usually a continental buffet, while dinner is a three-course set menu and all drinks with your evening meal including tea and coffee are charged as extras unless otherwise stated.    
Some tours require set meal times and individual tables are normally not available.

ACCOMMODATION
Individual hotel details show if facilities include air-conditioning and passenger lifts.  Certain items in hotels such as saunas and solariums may incur charges.  Some hotels have accommodation in separate buildings to the main hotel complex.
Many hotels hold functions that may cause extra noise.  Unfortunately, this is beyond our control.

FERRY ACCOMMODATION
Accommodation on Overnight Ferries is normally a 2-Berth Inside Cabin with Bunk Beds.  All Cabins have Private Facilities.

RESORT DEVELOPMENT
In many resorts improvements and building work take place in the summer months.  Changes can happen very quickly and we will try to advise you of work that may take place in your resort destination.

JOINING POINTS
It is a firm company policy that passengers are set down at their original joining points only.

PAYMENT BY CHEQUE
When making any payment by cheque please write the booking reference number on the back of the cheque.

24-HOUR INSURANCE EMERGENCY SERVICE
For the benefit of insured persons an independent 24-hour emergency service is operated.  In the event of a medical emergency covered by the insurance, professional help and advice will be given.  The relevant telephone number can be found on the ticket holder's insurance policy.  Remember, this number is strictly for emergencies only.

INSURANCE INFORMATION
At the time of booking your holiday and purchasing travel insurance you must advise our reservation staff of any existing medical condition that may result in a claim.  Your request will then be referred to the insurance company before cover commences.
The following conditions apply to the emergency medical and associated expenses and cancellation or curtailment charges section of the policy:
1. If you have any existing medical condition, you must ask your own doctor if it is safe for you to travel to your chosen destination taking into account your condition, the weather, mode of transport and medical services available when you are away.
2.You must not travel against the advice of your doctor because your doctor must, if you claim confirm in writing to the insurer that at the time you bought the policy, your condition was stable and that you were fit to travel and there was no sign that your
    condition would get worse.
3. You must not travel if you know you will need medical treatment whilst you are away, unless the insurer agrees in writing, or if you are travelling specifically to obtain medical treatment.
4. You must not travel if, before you brought the policy, a doctor diagnosed that you have a terminal condition.
5. You must not be suffering from any diagnosed psychiatric disorder, unless the insurer agrees in writing or you have been waiting for treatment as a hospital patient when you bought the policy.
6. You must not travel if before you bought the policy you were aware of an adverse state of health of a relative, close business associate or any person whom the travel plans depend which subsequently could rise to a claim.

BROCHURE INFORMATION
The information contained within our brochure was accurate at the time of going to press.  However, we would point out that our company cannot be held responsible for changes made by our agents, which may affect the tour itinerary.  At certain times of the year, some advertised facilities, attractions and services may not be available.

ERRORS AND OMISSIONS
Whilst every effort is made to ensure the accuracy in the compilation of this Website and our Brochure and further additional leaflets, errors and omissions may occur.  Before making a reservation please confirm prices and details with our office.  Please also view full itinerary of each tour before making a reservation.

CONDITIONS OF CARRIAGE
The Public Service Vehicle (Conduct of drivers and passengers) Regulations as amended in 1990, apply to all coaches throughout any holiday in the UK.

CONSUMPTION OF ALCOHOLIC BEVERAGES
Parrys International conditions of carriage require that no person may be permitted to drink alcoholic beverages at any time aboard the coach unless served by a member of staff.  Failure to comply with this may result in the clients holiday being terminated under the same conditions stated in the section 'Passenger Behaviour'.

HOLIDAY COACH GIFT VOUCHERS
The Bonded Coach Holidays Consumer Guarantee only covers Holiday Coach Gift Vouchers once they have been redeemed against a specific holiday and a confirmation of booking has been issued.

CENTRE STEPS
Please be aware that the centre steps leading to the toilet and exit are quite steep and protrude into the main gangway.  All clients are advised to be extra cautious.